Dispatch

Fort Myers Dispatcher

Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Salary: $17 – 22/hr

Schedule: 8 hour shift | Monday – Friday | 40 hours per week

Work location: Fort Myers, FL 33966

Job Description

Cam Total Service is currently looking for a highly coordinated Dispatch to join our growing team. The Dispatch will be responsible communicating with our staff and clients. If you enjoy making a difference and having a positive impact on people’s personal lives, then this role will be very fulfilling.

At Cam Total Service, our motto is “if no one can, CAM can!”. There are times where a job is demanding and other companies turn down, but we can do it at CAM. We believe that “a good name is worth more than riches and treasures” and therefore, this role is not only requiring a person to drive results, but to do so in the highest ethical means. A commitment to our Core Values of Honesty, Respecting Others, and Integrity will be values that this team dispatch must have to be successful in the role.

Job Responsibilities

  • Coordinate and schedule daily travel routes with our Plumbing Experts.
  • Communicate with our experts, our customers, and our contractors to ensure timely and accurate arrival times.
  • Provide exceptional customer service and maintain a high level of professionalism in all communications.
  • Use phone etiquette when interacting with experts and customers.
  • Utilize GIS (Geographic Information System) tools to assist with route planning and mapping.
  • Assist in other logistics-related tasks as needed.

Job Skills

  • Strong knowledge of transportation planning and logistics operations.
  • Excellent communication skills, both written and verbal, to effectively communicate with experts, customers, and contractors.
  • Demonstrated phone etiquette when interacting with experts and customers.
  • Knowledge of GIS tools for route planning and mapping is a plus

Benefits

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.

This position offers a competitive salary based on experience. We also offer a comprehensive benefits package including health insurance, retirement plans, paid time off, and opportunities for career advancement.

Our Services

Hear From Our Happy Customers

At CAM Total Service, your satisfaction is our priority! See for yourself what our customers have to say about working with us.

    “Matt and Kyle have both serviced our condo.”
    Matt and Kyle have both serviced our condo. They were thorough, explained everything they were doing and why! Highly recommend them to install and service all your needs!
    - Donna B.
    “So thrilled I decided on CAM to install hot water heaters in both our units!!”
    “So thrilled I decided on CAM to install hot water heaters in both our units!! I got a 2nd quote from another company who claims to be “Best” and their quote was more than double the price!!! Buyers beware!!”
    - Cheryl H.
    “By far… the best plumbing company we’ve ever used.”
    “By far… the best plumbing company we’ve ever used. They are a pleasure to work with and took care of our problem the very same day!”
    - Pete T.
    “I highly recommend CAM Plumbing!”
    “From the very sweet and helpful young woman who answered the phone to both plumbers who arrived at my home a few hours later, the experience with CAM Plumbing was excellent. I highly recommend CAM Plumbing!”
    - Jackie P.
    “CAM Plumbing is excellent.”
    “CAM Plumbing is excellent. The guys are knowledgeable and work to make sure things are corrected completely. Affordable and honest. Kyle was nice to work with. I highly recommend CAM Plumbing!”
    - Angela J.
    “Michael was on time, professional and respectful.”
    “Michael was on time, professional and respectful. Most of all, he knew his job. He inspected and cleaned two air conditioning units. Also explained why we might want to replace parts or one unit Or just let it be.”
    - S Omanoff
    “I would have to admit that the level of service and punctuality was second to none.”
    “I would have to admit that the level of service and punctuality was second to none. Michael was very professional and kept me posted on all updates during the process excellent organization.”
    - Mike D.
    “Good job!! Wonderful service!”
    “Good job!! Wonderful service! Kyler was knowledgeable, talented, and obviously knew what he was doing! I truly appreciated him. Thanks!

    ”
    - Patricia M.